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What we do

Email remarketing that works.

We build and manage the three email flows responsible for the majority of recoverable revenue — for e-commerce brands, B2B companies, and small businesses.

Service 01

Browse abandonment

Most visitors leave without buying. They browsed your products, showed real intent, and then disappeared. Browse abandonment emails reach them while your brand is still fresh — before they find a competitor.

We build multi-step sequences that are timed, personalised to the products viewed, and written to feel helpful rather than pushy.

2–4 email sequence, fully written and designed
Product-aware personalisation using your catalogue
Works with Klaviyo, Mailchimp, HubSpot, ActiveCampaign and more
Monthly performance reporting included
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Typical results

43% average open rate on sequence
8% of browsers convert via email
48hr to go live from kickoff

Typical results

15% average cart recovery rate
12× average ROI on this flow alone
3–5 email sequence touchpoints

Service 02

Cart abandonment

Cart abandonment is the highest-intent signal a shopper can send. They added something to their cart — they just didn’t finish. A well-timed sequence brings a significant percentage of them back.

We build sequences that balance urgency with brand voice — no spammy countdown timers, just the right message at the right moment.

3–5 email sequence with smart send timing
Cart contents pulled dynamically into each email
Optional discount logic on final email only
A/B testing on subject lines built in from day one
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Service 03

Win-back flows

Lapsed customers already know your brand. Re-engaging them costs a fraction of acquiring new ones — and a well-timed win-back sequence can bring a meaningful percentage back to purchase.

We identify the right re-engagement window for your business, craft the sequence, and set up the automation — so you’re always working your existing list.

Lapse window defined by your specific purchase cycle
Suppression logic to protect deliverability
Sunset path for contacts who don’t re-engage
Works across all major ESPs
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Typical results

22% of lapsed customers re-engage
5× cheaper than new customer acquisition
+18% lift in list revenue within 90 days

How we send

We own the infrastructure. You keep the flexibility.

By default we send from our own domain and ESP infrastructure — purpose-built for deliverability, warmed up, and maintained to high sender reputation standards. If you need us to send from your own domain or ESP, we can do that too.

Default

Our infrastructure

We send from our own domain and ESP — fully warmed, monitored, and optimised for inbox placement. You get the benefit of our sender reputation without lifting a finger.

Dedicated sending domain, fully warmed
SPF, DKIM, DMARC configured and maintained
Bounce and complaint handling built in
Fastest path to inbox, no setup required
Optional

Your domain & ESP

If you need emails to come from your own domain or send through your existing ESP account, we can work within your tech stack. We’ll configure, build, and manage everything.

Send from your own subdomain
Works with SMTP, SMTP.com, Sparkpost, Mailgun, SES, Elastic, Sendgrid and more
We handle all technical configuration
Good fit if brand consistency is a priority

Not sure which flow you need?

Get a free audit and we’ll tell you exactly which flows will have the biggest impact on your business — no obligation.